Guild Launch News
ANNOUNCE: Database Issue - Losing Connection
We're currently looking into a database issue caused by a bug in MySQL that is causing the server to restart periodically. We have our network engineers looking into solutions and should have it resolved shortly.
-Stephen
UPDATE 5:53pm EST
We have a temporary solution in place that should keep this crash from happening while we implement the long term solution.
-Stephen
UPDATE 5:53pm EST
We have a temporary solution in place that should keep this crash from happening while we implement the long term solution.
Last edited by GL_Support on Sun Mar 09, 2008 3:52 pm; edited 1 time in total
UPDATE: We've found the bug that we believe to be the culprit and we are working on a test script to make sure it is the issue. If the bug is the one we think it is we will need to redesign some raid queries to get around the issue, we should have those queries reworked by tomorrow. All indications are that our existing query shouldn't be causing any issues, but clearly one of our raid queiries is intermittently causing a database crash.
These connection losses are somewhat intermittent, happening a few times a day at most so this issue while significant should not impact everyone too terribly overnight. If I could code a change any faster I would, but this being a database application level bug there was no way for us to predict it's occurence.
The query we need to rework is a central Rapid Raid query and it will take some time to ensure the end result is accurate.
-Stephen
These connection losses are somewhat intermittent, happening a few times a day at most so this issue while significant should not impact everyone too terribly overnight. If I could code a change any faster I would, but this being a database application level bug there was no way for us to predict it's occurence.
The query we need to rework is a central Rapid Raid query and it will take some time to ensure the end result is accurate.
-Stephen