Guild Launch News
DOWNTIME: 6:15-7:15am EST - Database Upgrade
We are going to be performing an emergency upgrade to our database machine on the morning of March 11th at 6:15am. This upgrade is planned to fix a bug in our current database version that is periodically casuing a database crash.
We are planning an hour of downtime to complete a full backup of the database then perform the upgrade. If all operations are complete earlier than we will bring the site back up sooner.
As always, we regret any extended downtime (particularly on WoW downtime days), but we appreciate your patience while we continue to improve our service and work to maintain our high quality standards.
-Stephen
UPDATE 3/11 7:55am EST
This upgrade process is complete. Thank you for your patience.
-Stephen
We are planning an hour of downtime to complete a full backup of the database then perform the upgrade. If all operations are complete earlier than we will bring the site back up sooner.
As always, we regret any extended downtime (particularly on WoW downtime days), but we appreciate your patience while we continue to improve our service and work to maintain our high quality standards.
-Stephen
UPDATE 3/11 7:55am EST
This upgrade process is complete. Thank you for your patience.
-Stephen
Last edited by GL_Support on Tue Mar 11, 2008 5:56 am; edited 1 time in total
As much as we regret any downtime at all Stephen, we are grateful for planned, advance-notice downtime vs. unplanned "OMG what happened to our web site" down time. Thanks to all of you for your efforts to address problems proactively, schedule maintenance and repairs when we are least likely to be inconvenienced, and keep us informed so that we can plan.
We'd much rather lose you for an hour on WoW maintenance day than have this put off another day - and have things fail or get lost in the interim. That 24 hours would look a lot different if it meant a day's worth of lost data. The Right Thing, done as quickly as practical, is always a good answer.
Thanks!
Di
We'd much rather lose you for an hour on WoW maintenance day than have this put off another day - and have things fail or get lost in the interim. That 24 hours would look a lot different if it meant a day's worth of lost data. The Right Thing, done as quickly as practical, is always a good answer.
Thanks!
Di
Yeah, I totally agree. We appriciate everything you do for us and always the heads up on whats going on. Keep up the good work
Fortunately, the bug isn't causing any data corruption. It just causes the server to crash periodically then come back up on it's own. Because it doesn't happen often, and it's not corrupting data we're scheduling the upgrade to fix it so that it's on a less inconvenient time for most so that we can fix it promptly with minimal interuption.
-Stephen
-Stephen