Guild Launch News
UPDATE: Duplicate Chars on Roster Import
We've had a few users report they get duplicate characters when running the Armory import.
We've found at least one source of this.
When people create their characters by hand, they sometimes choose the wrong server. When the Armory imports it looks for characters in your guild on the *same server* as your guild and imports any found in the Armory that aren't found on your site.
If your members have added a character on the wrong server, the import won't know they are a match and will duplicate them.
If you find that characters are duplicating, then please look at the duplicate and the original and check the server name on the character sheet on the character profile. If they don't match, then please send us en email at support@guildlaunch.com with the character and a link to the profile and we'll update them.
-Stephen
We've found at least one source of this.
When people create their characters by hand, they sometimes choose the wrong server. When the Armory imports it looks for characters in your guild on the *same server* as your guild and imports any found in the Armory that aren't found on your site.
If your members have added a character on the wrong server, the import won't know they are a match and will duplicate them.
If you find that characters are duplicating, then please look at the duplicate and the original and check the server name on the character sheet on the character profile. If they don't match, then please send us en email at support@guildlaunch.com with the character and a link to the profile and we'll update them.
-Stephen