Can't Post Time on Calendar
I don't actually use the website calendar, so can't really help, but that sounds like a glitch. I'd recommend contacting Support direct either by email: support@gamerlaunch.com or by using the chat bubble bottom right corner of your website.
I hope you get it sorted.
They do try, usually, but I suspect there's something going on at the moment -- either they're understaffed or perhaps just super-busy. I've known them to reply on these forums with a very short turn around time, even outside their office hours .. but also have no presence here for days on end, so it's hard to predict.
Taken from their home page of the forums:
Our support team is online from 9-5 EST, Monday through Friday.
Frequently Asked Questions are available on our FAQ page.
If it's something the community can help with, post here in the Support Forums.
You can email us at support@gamerlaunch.com as well.
Feature Requests and Game Requests are also up and active!
I may have figured it out... it's not a 24 hour calendar anymore.
I used to enter 20:00 but now I have to enter 8:00 PM. Without the PM it resets to 0:00. With it, it seems to work.
Ahhh .. glad you worked it out.
I'm going to give support a nudge about outstanding support emails though. I can understand them not being particular fast at responding here (I tend to look upon these forums more as users supporting each other as much as staff) but they should still have a decent turnaround on emails. I'm wondering if their system is broken/gitched.
I may have figured it out... it's not a 24 hour calendar anymore.
I used to enter 20:00 but now I have to enter 8:00 PM. Without the PM it resets to 0:00. With it, it seems to work.
Hi,
I believe when we reworked the time zones site wide the 24 hour time format for scheduling cal. events may have been overlooked. You are correct in that when you create an event you must enter the time in the 12-hour format. However, if you have your global site time format set to 24 hours the event will display on your cal in the 24-hour format. You can update your global settings from the admin dashboard> site settings> Global settings> Time Format> Update.
Sorry for the delay.
Kyle