Guild Launch News
Mass Mailing Reports - Being Taken Care Of
Update
We have determined that this user used some form of a bot to send out a rather large number of PMs. While it is unfortunate, these are things we have to deal with on a public website. Bots are clearly not allowed on our system. This user's account has been suspended. They can contact us if they would like to discuss the issue, but I doubt they will. We will be looking into some form of a CAPTCHA for account registration and possibly PMs.
-Stephen
Mass Mailings
We've had someone do some mass mailing of guilds and our members today sending out alot of "salesy" messages and the reports of these messages started pouring in late today. The messages aren't offensive, they don't seem to be too overboard, however they *are* clearly unsolicited marketing efforts and we will not have the Guild Launch PM system used for those purposes. We will be removing those messages and adjusting our terms of service as necessary to cover this issue. The messages should be taken care of by tomorrow.
-Stephen
We have determined that this user used some form of a bot to send out a rather large number of PMs. While it is unfortunate, these are things we have to deal with on a public website. Bots are clearly not allowed on our system. This user's account has been suspended. They can contact us if they would like to discuss the issue, but I doubt they will. We will be looking into some form of a CAPTCHA for account registration and possibly PMs.
-Stephen
Mass Mailings
We've had someone do some mass mailing of guilds and our members today sending out alot of "salesy" messages and the reports of these messages started pouring in late today. The messages aren't offensive, they don't seem to be too overboard, however they *are* clearly unsolicited marketing efforts and we will not have the Guild Launch PM system used for those purposes. We will be removing those messages and adjusting our terms of service as necessary to cover this issue. The messages should be taken care of by tomorrow.
-Stephen
Last edited by GL_Support on Thu Aug 16, 2007 7:18 am; edited 2 times in total