Guild Launch News
Sites Redirecting to Homepage
We are researching an issue where sites are again ending up redirected to the Guild Launch homepage. Our new monitoring let us more quickly determine that the issue was occuring and I've restarted the web server. The same web server was the culprit again and we are looking into why this has happened.
The issue that is occuring is in a 3rd party component of our web server and we will be contacting them to find out what the issue is and we will have this resolved as soon as we are able.
I am incredibly sorry for the trouble and I can assure you we are doing our best to find a resolution. We have used this third party component for more than a year and it has run flawlessly up until now.
-Stephen
UPDATE 2:00EST 6/6/2008
We have made some configuration changes as recommend by the vendor and they are looking further into our logs to see if anything else needs to be done. As of now, we have our monitoring honed in on this issue and if the component does error we can be right on top of it very quickly to fix it.
-Stephen
The issue that is occuring is in a 3rd party component of our web server and we will be contacting them to find out what the issue is and we will have this resolved as soon as we are able.
I am incredibly sorry for the trouble and I can assure you we are doing our best to find a resolution. We have used this third party component for more than a year and it has run flawlessly up until now.
-Stephen
UPDATE 2:00EST 6/6/2008
We have made some configuration changes as recommend by the vendor and they are looking further into our logs to see if anything else needs to be done. As of now, we have our monitoring honed in on this issue and if the component does error we can be right on top of it very quickly to fix it.
-Stephen