Guild Launch News
NEWS: Chicago Ventrilo Server Issue
The Chicago datacenter which hosts alot of our Ventrilo servers is experiencing a network wide event that is effecting all access to their datacenter. This is an exceedingly rare occurence and I will update you all when we know more.
I expect they will have the issue resolved quickly, but since we don't yet know the extent of the issue we will have to wait to hear more. We, and they, are doing everything we can to restore service.
-Stephen
UPDATE 10:50 EST
Further investigation shows Level3, a HUGE network carrier around the US and the World, is having major network issues, affecting all traffic that goes over their network infrastructure, which is a rather large percentage of Internet traffic.
At this time, we, and everyone else that has any traffic over their network (which is going to be a large portion of the United States and some other countries), are waiting on them to rectify their issues.
We appreciate everyone's patience during this network issue.
-Stephen
UPDATE 11:41 PM
Service has been "restored" by routing as much traffic around Level3 as possible. While everyone should be able to reach the servers, there may be some users that are still routing over Level3. For those users, their issues will persist until Level3 can fix their US-wide network issues.
Also, the temporary routing is not optimal, but it does provide access to the servers. However, ping times to the servers may be higher until Level3 can fix their issues and the routing fixed.
This issue affected many Ventrilo providers, many Game Server Providers and many Web Hosting Providers. Level3 is a very large network carrier in the United States (and around the world). An outage like this affects many clients and many companies.
We truly appreciate everyone's patience and understanding while Network Engineering worked around the Level3 issues.
-Stephen
I expect they will have the issue resolved quickly, but since we don't yet know the extent of the issue we will have to wait to hear more. We, and they, are doing everything we can to restore service.
-Stephen
UPDATE 10:50 EST
Further investigation shows Level3, a HUGE network carrier around the US and the World, is having major network issues, affecting all traffic that goes over their network infrastructure, which is a rather large percentage of Internet traffic.
At this time, we, and everyone else that has any traffic over their network (which is going to be a large portion of the United States and some other countries), are waiting on them to rectify their issues.
We appreciate everyone's patience during this network issue.
-Stephen
UPDATE 11:41 PM
Service has been "restored" by routing as much traffic around Level3 as possible. While everyone should be able to reach the servers, there may be some users that are still routing over Level3. For those users, their issues will persist until Level3 can fix their US-wide network issues.
Also, the temporary routing is not optimal, but it does provide access to the servers. However, ping times to the servers may be higher until Level3 can fix their issues and the routing fixed.
This issue affected many Ventrilo providers, many Game Server Providers and many Web Hosting Providers. Level3 is a very large network carrier in the United States (and around the world). An outage like this affects many clients and many companies.
We truly appreciate everyone's patience and understanding while Network Engineering worked around the Level3 issues.
-Stephen
Last edited by GL_Support on Tue Jun 17, 2008 5:20 am; edited 2 times in total
UPDATE 10:50 EST
Further investigation shows Level3, a HUGE network carrier around the US and the World, is having major network issues, affecting all traffic that goes over their network infrastructure, which is a rather large percentage of Internet traffic.
At this time, we, and everyone else that has any traffic over their network (which is going to be a large portion of the United States and some other countries), are waiting on them to rectify their issues.
We appreciate everyone's patience during this network issue.
-Stephen
Further investigation shows Level3, a HUGE network carrier around the US and the World, is having major network issues, affecting all traffic that goes over their network infrastructure, which is a rather large percentage of Internet traffic.
At this time, we, and everyone else that has any traffic over their network (which is going to be a large portion of the United States and some other countries), are waiting on them to rectify their issues.
We appreciate everyone's patience during this network issue.
-Stephen
UPDATE 11:41 PM
Service has been "restored" by routing as much traffic around Level3 as possible. While everyone should be able to reach the servers, there may be some users that are still routing over Level3. For those users, their issues will persist until Level3 can fix their US-wide network issues.
Also, the temporary routing is not optimal, but it does provide access to the servers. However, ping times to the servers may be higher until Level3 can fix their issues and the routing fixed.
This issue affected many Ventrilo providers, many Game Server Providers and many Web Hosting Providers. Level3 is a very large network carrier in the United States (and around the world). An outage like this affects many clients and many companies.
We truly appreciate everyone's patience and understanding while Network Engineering worked around the Level3 issues.
-Stephen
Service has been "restored" by routing as much traffic around Level3 as possible. While everyone should be able to reach the servers, there may be some users that are still routing over Level3. For those users, their issues will persist until Level3 can fix their US-wide network issues.
Also, the temporary routing is not optimal, but it does provide access to the servers. However, ping times to the servers may be higher until Level3 can fix their issues and the routing fixed.
This issue affected many Ventrilo providers, many Game Server Providers and many Web Hosting Providers. Level3 is a very large network carrier in the United States (and around the world). An outage like this affects many clients and many companies.
We truly appreciate everyone's patience and understanding while Network Engineering worked around the Level3 issues.
-Stephen