Guild Launch News
Site Performance - Denial of Service Resolved
Greetings Everyone,
As you may have seen, Guild Launch performance was horrid around 4:45 this afternoon until 5:30 or so. Upon researching the issue we found what appears to be a set of pages that are very data intensive being hit by a bot and causing a cascade of performance issues.
We've turned off the Search tab on the roster due to this and we are looking into ways to throttle searching a bit so that a bot cannot do this again.
Jun, Mike and I have discussed potential resolutions and we have some immediate fixes we will implement tomorrow and then we will reenable the search tab. We also have some long term fixes that we'll roll into Version 5.0. In addition, we already have additional database hardware on order and being prepped for being added to the system, which while it won't remove the potential for DDOS attacks will give us some overhead if they occur.
I'm very sorry for the inconvenience, but unfortunately there are people out there who think it's funny to mess with good things. We'll react as we always do professionally and swiftly and get things squared away for you all.
Enjoy!
Stephen
As you may have seen, Guild Launch performance was horrid around 4:45 this afternoon until 5:30 or so. Upon researching the issue we found what appears to be a set of pages that are very data intensive being hit by a bot and causing a cascade of performance issues.
We've turned off the Search tab on the roster due to this and we are looking into ways to throttle searching a bit so that a bot cannot do this again.
Jun, Mike and I have discussed potential resolutions and we have some immediate fixes we will implement tomorrow and then we will reenable the search tab. We also have some long term fixes that we'll roll into Version 5.0. In addition, we already have additional database hardware on order and being prepped for being added to the system, which while it won't remove the potential for DDOS attacks will give us some overhead if they occur.
I'm very sorry for the inconvenience, but unfortunately there are people out there who think it's funny to mess with good things. We'll react as we always do professionally and swiftly and get things squared away for you all.
Enjoy!
Stephen