Guild Launch News
Ventrilo issues: Dallas, TX Area
There is currently packet loss near the Data Center in Dallas, TX that may cause some people to have connectivity issues (high ping, packet loss, disconnects, lag) to servers in that location.
Investigation based on data received thus far shows the issue to be on the return route (from the server to the client's PC). After leaving the DC, packets went to another network and then to yet another network. On that 3rd network there was a large amount of packet loss all the way to the client's PC (over 11%). Unfortunately, this is long after it leaves our network and as such Network Engineering has no control over it.
Here are Hops 7 - 10 on a return trace to this one client. You'll see high packet loss starting at Hop #9 and it does continue all the way to the client's location (we only show through Hop #10):
7. ae0.411.ar1.DAL2.gblx.net 1.6% 4 239 243 0.4 11.4 0.4 267.3 37.6
8. po1-20G.ar3.DAL2.gblx.net 1.2% 3 240 243 1.4 17.6 0.6 373.0 57.2
9. COMCAST-IP-SERVICES-LLC.TenGigabitEthernet6-2.ar3.DAL2.gblx.net 18.1% 44 199 243 12.7 31.2 7.7 39.3 5.0
10. pos-0-8-0-0-cr01.nashville.tn.ibone.comcast.net 18.1% 44 199 243 25.1 45.3 23.4 52.2 5.0
Everyone that has their routing go over gblx.net, at least through their Dallas, TX network, may be experiencing issues until gblx.net fixes their issue.
~Mike
Investigation based on data received thus far shows the issue to be on the return route (from the server to the client's PC). After leaving the DC, packets went to another network and then to yet another network. On that 3rd network there was a large amount of packet loss all the way to the client's PC (over 11%). Unfortunately, this is long after it leaves our network and as such Network Engineering has no control over it.
Here are Hops 7 - 10 on a return trace to this one client. You'll see high packet loss starting at Hop #9 and it does continue all the way to the client's location (we only show through Hop #10):
7. ae0.411.ar1.DAL2.gblx.net 1.6% 4 239 243 0.4 11.4 0.4 267.3 37.6
8. po1-20G.ar3.DAL2.gblx.net 1.2% 3 240 243 1.4 17.6 0.6 373.0 57.2
9. COMCAST-IP-SERVICES-LLC.TenGigabitEthernet6-2.ar3.DAL2.gblx.net 18.1% 44 199 243 12.7 31.2 7.7 39.3 5.0
10. pos-0-8-0-0-cr01.nashville.tn.ibone.comcast.net 18.1% 44 199 243 25.1 45.3 23.4 52.2 5.0
Everyone that has their routing go over gblx.net, at least through their Dallas, TX network, may be experiencing issues until gblx.net fixes their issue.
~Mike