Guild Launch News
Site Slowness Overnight - Resolved
Overnight we encountered an issue with sites running very slowly with occassional server errrors. We've found the source of this issue and it should be resolved now.
To put the issue in a nutshell: A server configuration change was improperly made and not undone afterwards. This led to unpredictable performance where the site would run fine and then run very poorly afterwards. On top of that we were traveling last night and our server monitors did not pick up this type of error properly and we were not able to browse the site and get the subjective view of the site as we are normally able.
That's a major error on our part and I apologize for the inconvenience. We'll do our best to keep it from happening in the future. As well, we will look into our site monitors and tweak them so that the sort of issue that happened last night, if it were to happen again, would be detected more readily.
-Stephen
To put the issue in a nutshell: A server configuration change was improperly made and not undone afterwards. This led to unpredictable performance where the site would run fine and then run very poorly afterwards. On top of that we were traveling last night and our server monitors did not pick up this type of error properly and we were not able to browse the site and get the subjective view of the site as we are normally able.
That's a major error on our part and I apologize for the inconvenience. We'll do our best to keep it from happening in the future. As well, we will look into our site monitors and tweak them so that the sort of issue that happened last night, if it were to happen again, would be detected more readily.
-Stephen